Personalized, Instant Engagement
enfycon's real-time, personalized WhatsApp chats build trust and drive customer engagement.
iWac.ai
AI Chatbots & WhatsApp Business Integration
Transform Customer Engagement with Seamless Conversations
iWac.ai by enfycon delivers instant, automated, and intelligent customer interactions through the world's most popular messaging app—WhatsApp. From QR code scans to real-time bookings and AI-powered support, we make customer engagement effortless.
Built for businesses that want to meet customers where they are, iWac.ai combines WhatsApp Business API with intelligent chatbots to provide personalized, 24/7 customer support, seamless transactions, and instant confirmations—all within a single conversation.
Key Benefits
24/7 AI-Powered Support
Intelligent chatbots offer always-on assistance, reducing missed opportunities.
Seamless Booking & Transactions
Booking, payments, and confirmations happen inside WhatsApp with ease.
QR Code Integration
Instant engagement from brochures, packaging, storefronts, and marketing materials.
Reduced Support Costs
Automate routine inquiries and free human agents for complex issues.
Enterprise Security
WhatsApp's end-to-end encryption ensures secure customer communications.
How It Transforms Your Practice
From Waiting to Instant Response
Customers get immediate answers 24/7 without hold times or delays.
From Friction to Frictionless
Complete transactions without leaving the WhatsApp conversation.
From Generic to Personalized
AI delivers context-aware, personalized responses for each customer.
From Missed to Captured
24/7 availability means no missed leads or customer opportunities.
From Manual to Automated
Automate bookings, confirmations, and routine support tasks.
From Local to Scalable
Handle thousands of conversations simultaneously without adding staff.
How It Works
Scan QR Code
Customers scan QR codes from brochures, packaging, or storefronts.
WhatsApp Launch
Instant chatbot or appointment flow starts inside WhatsApp.
User Selection
Customers choose from bookings, inquiries, or support options.
AI Chatbot
Personalized, context-aware conversations powered by intelligent AI.
Real-Time Confirmation
Instant booking, payment, or ticket confirmation within the chat.
Analytics & Insights
Track conversation metrics, customer satisfaction, and engagement rates.
Use Cases Across Industries
Healthcare & Clinics
- Book appointments directly via WhatsApp conversation.
- Send automated reminders to reduce no-shows.
- Share reports and prescriptions securely.
- Answer FAQs about services and availability.
Travel & Hospitality
- Ticket and hotel booking within WhatsApp.
- Concierge services and travel assistance.
- Instant booking confirmations and itineraries.
- Real-time flight and hotel updates.
Retail & E-Commerce
- Order tracking and delivery updates.
- Product discovery and recommendations.
- Loyalty program notifications and rewards.
- Easy returns and refund processing.
Restaurants & Food Service
- Table reservations and menu browsing.
- Order placement and delivery tracking.
- Special offers and loyalty rewards.
- Customer feedback collection.
Banking & Financial Services
- Account inquiries and balance checks.
- Transaction alerts and confirmations.
- Loan and insurance inquiries.
- Secure document sharing.
Education & Training
- Course inquiries and enrollment support.
- Class schedules and exam reminders.
- Assignment submissions and feedback.
- Parent-teacher communication.
Bring Your Brand Closer to Customers
iWac.ai makes customer engagement effortless, intelligent, and scalable through WhatsApp.
Schedule a DemoLearn More
Related Insights
Explore how our solutions are applied in real-world scenarios.
